But if it is not a wireless mouse, the mouse is broken. If you have any other questions, contact customer support for assistance. However, it cannot be turned on anymore. Please try to change a new battery first if needed. I bought a Genius product seven days ago. How do I solve this?
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My laptop cannot detect the product and the cursor is not moving in Windows 7, why? However, it cannot be turned on anymore. We appreciate netzcroll feedback for your Genius product user experience.
GENIUS NETSCROLL 620 LASER Quick Manual
If yes, there is no need to install a driver. Please try to change a new battery first if needed.
Mouse will stop working when moving or the cursor jumps randomly for no reason. Sometimes when I turn on the mouse, underneath, the LED lights are on, but mouse does not work, why?
Genius Download Center – download driver and apps
60, we do not provide technical manuals to end users, you can contact customer support for assistance. Check if your laptop recognizes the mouse or not in the Device Manager. Feedback We appreciate your feedback for your Genius product user experience Support geniusnet. You can also try it on a different laptop or another USB port to exclude the battery low problem.
We judge that the witch is broken, please contact customer support for assistance.
Can you send me the driver? But if your mouse is a wire mouse, the mouse is broken. Try to change the battery first. Some devices have additional buttons and you need to install the driver, but for those models, you do not need to install the driver if you do not want to use the additional buttons. If it is the same result on different USB ports, the mouse is broken, contact customer support for assistance. I bought a Genius product seven days ago.
The dongle, KB, and mouse require a code pairing process. The mouse sensor data read performance will be impacted.
The mouse is 2. What is your global warranty on your products? My mouse has a left button problem – when I click once, sometimes it clicks twice.
We have some problems with your product. The double click is a button switch problem if you did not use any other firmware to update it. You can gennius in into your Amazon account and generate a Amazon return label.
I need a service manual to check for potential problems, so can repair it ourselves. How do I solve this? Check if your device is a plug-n-play device or not. I cannot find the driver that supports my device, I am hoping netscrolll can develop a driver which can work with the latest versions of Windows and other systems.
What can I do? The mouse cursor sometimes lags or stops for a few seconds, if I move it away from my WiFi it becomes normal.
Genius NetScroll Laser – mouse – RF – black Overview – CNET
Is there anything I can do? The mouse is not detected. How do I solve this problem?
Only if the model has a special function or Macro key setting is when you need to install the driver.